Complaint In Respect Of Insurance Policy 

If you have any complaint or grievance against the insurance company, broker, agent, surveyor or bank representative in respect of your insurance policy, you may file your complaint with the following offices:

Federal Insurance Ombudsman

2nd Floor, Pakistan Red Crescent Society
Annexe Building, Plot # 197/5
Dr. Doud Pota Road Karachi
Phone: 021-99207761-62
Website: www.fio.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Islamabad)

The Management Executive, Insurance Division, 3rd Floor, NIC Building No.2,Blue Area, Islamabad.
Phone: 051-9207891-4
Email:complaints@secp.gov.pk

Official Coordinator, Small Dosputes Resolution Committee (Lahore)

The Deputy Registrar of Complains company registration office -Lahore, Associate House,
3rd & 4th Floor 7-Egerton Road, Lahore.
Phone: 021-99204962-66 ext: 28
Email: complaints@secp.gov.pk

Official Coordinator, Small Dosputes Resolution Committee (Karachi)

The Deputy Director, Specialized Complains Division, 5th Floor,
state life building no. 2,
Wallace Road, Off I.I Chundirgar road, Karachi.
Phone: 021-32414204
Email:complaints@secp.gov.pk